AFEIC Comprehensive Code of Ethical Conduct
- FUNDAMENTAL ETHICAL PRINCIPLES
- PROFESSIONAL RESPONSIBILITIES
- OPERATIONAL STANDARDS
- RELATIONSHIP MANAGEMENT
- CLIENT PROTECTION MECHANISMS
- PROFESSIONAL ACCOUNTABILITY
Professional Integrity
- Maintain absolute highest standards of professional conduct
- Demonstrate unwavering commitment to ethical practice
- Protect the reputation of the education consulting profession
- Exercise professional judgment with utmost care and responsibility
Student-Centric Approach
- Prioritize student welfare above all commercial considerations
- Provide personalized, unbiased, and comprehensive guidance
- Ensure full transparency in all advisory services
- Respect individual student aspirations and potential
Information Accuracy and Transparency
- Provide current, verifiable, and comprehensive information
- Ensure all communication is honest and evidence-based
- Disclose complete details about educational opportunities
- Avoid misrepresentation or exaggeration of institutional capabilities
Consultation Standards
- Develop comprehensive written agreements with clear terms
- Explain all services, fees, and potential outcomes explicitly
- Maintain detailed documentation of all client interactions
- Provide clear mechanisms for service dispute resolution.
Ethical Marketing and Representation
- Promote services and partner institutions fairly
- Avoid negative comparisons with competitors
- Use truthful and verifiable marketing materials
- Represent qualifications and experiences accurately.
Conflict of Interest Management
- Immediately disclose potential conflicts of interest
- Maintain professional boundaries with all stakeholders
- Avoid situations compromising professional judgment
- Prioritize student interests over personal gains
Professional Competence
- Continuously update professional knowledge
- Participate in mandatory training programs
- Stay informed about global education trends
- Maintain relevant certifications and qualifications.
Compliance and Legal Obligations
- Strictly adhere to local and international regulations
- Understand and follow immigration laws
- Maintain compliance with educational institution requirements
- Report any observed fraudulent activities.
Data Protection and Privacy
- Implement robust data protection mechanisms
- Maintain strict confidentiality of student information
- Secure digital and physical client records
- Obtain necessary consents for information processing.
Diversity and Inclusion
- Provide equal and fair services to all clients
- Avoid discrimination based on any protected characteristics
- Promote inclusive access to educational opportunities
- Respect cultural differences and individual backgrounds
Institutional Relationships
- Develop genuine partnerships with educational institutions
- Maintain professional and transparent interactions
- Share accurate information about partner institutions
- Avoid undisclosed commission-based recommendations.
Collaborative Professional Development
- Contribute to industry best practices
- Share knowledge and insights with professional community
- Support collective efforts to improve consulting standards
- Mentor emerging professionals in the field
Service Quality Assurance
- Provide comprehensive pre-departure support
- Offer post-migration guidance and assistance
- Develop clear service performance metrics
- Establish robust complaint resolution processes.
Financial Transparency
- Provide itemized, clear fee structures
- Avoid hidden charges or unexpected costs
- Maintain transparent financial transactions
- Offer clear refund and cancellation policies
Continuous Improvement
- Regularly seek and incorporate client feedback
- Participate in professional performance evaluations
- Commit to ongoing personal and professional development
- Embrace innovative practices in education consulting.
Violation Consequences
- First Violation: Written warning and mandatory retraining
- Second Violation: Temporary suspension of AFEIC membership
- Repeated/Severe Violations: Permanent removal from association
Commitment Declaration
All AFEIC members must formally sign and commit to these ethical standards, understanding that their professional reputation and membership depend on strict adherence to these principles.